How do I create an account?

An account is free and takes just two minutes to set up. All you need is an email address and a cell phone number—we'll verify the number via an SMS code before the account is created.

📱 In the app

1. Open the Account tab and tap Sign In or Register
2. In the window, tap “Register as a customer”
3. Enter your cell phone number, first name, last name, password, and email address
4. Tap “Agree and Continue”—this confirms that you agree to the Terms of Service and Privacy Policy
5. We’ll send you a text message. Enter the code and tap “Next”

If you don’t receive a text message, wait a moment and tap “Resend.”

It’s faster to use “Continue with Google” or, on an iPhone, “Sign in with Apple”—this skips the form.

💻 In a web browser

1. Click “Sign In” in the top-right corner
2. Click "Register as a Customer"
3. Enter your first name, last name, email address, cell phone number, and password—the password must be at least 8 characters long
4. Check both boxes: “I accept the Terms of Service” and “I have read the Privacy Policy”
5. Click “Request Code”
6. Enter the code from the text message into the “Confirmation Code” field and click “Create Account”

If you made a typo, you can go back to the form by clicking “Edit Details”; if you click “Resend Code,” we’ll send you a new text message.

There’s also a shorter way: “Continue with Google” or “Continue with Apple.”

What happens next

You’ll be logged in immediately and can start booking. We’ll also send you an email—clicking the link in it will confirm your email address. You can start booking even before that.

If it doesn’t work

• “There’s already an account for this email address.” — You’ve registered before. Log in instead or reset your password.
• “This cell phone number is already in use.” — The same number can only be associated with one account.
• “This account is a business account. Please use the app for this.” — Tour providers, tour guides, and sales locations register in the app, not in the browser.