Tour guide: What is the No-Ads Guarantee?
When you, as a tour guide, book a guest, they’ll receive an email from us with their ticket. That email doesn’t contain anything that would take them away from you. That’s the No-Ads Guarantee: your guest stays your guest.
The reason is simple. You made the connection, you know the island, and you recommended the tour. A booking platform that inserts itself between you and your guest at that moment—showing them other offers—undermines the very trust on which you depend.
What we don’t send to the guest
- No advertising—the ticket email contains no banners and no recommendations for other tours.
- No app pressure—we don’t ask your guest to download our app.
- Neutral design—the document is limited to logistics: pickup, time, location, ticket number.
- No marketing—your guest’s email address is never used for our newsletters.
- Privacy — we respect your relationship with your customers. Your guest sees you as the professional, not us.
What this means in practice
There’s no direct line of communication between your guest and the provider that bypasses you. Any questions about the tour still come to you. We provide the technology behind the scenes—the relationship belongs to you.
This applies regardless of how many guests you book. It’s not a setting you need to activate, nor a tier you have to reach first.
What the guest actually sees
Their email contains their name, the name of the tour, the date, and the ticket number. Nothing more. If you want to see what it looks like, book a tour using your own email address—that’s the most honest test.